Support
- Holiday Shipping Cutoffs: Orders Placed after December 12th are not expected to arrive before Christmas. Due to the Peak Holiday Times, Processing Times are averaging around 5-7 Days for all service levels in addition to transit times. Further Questions? Contact our support team.
- Do not put your ambassador code online or on any coupon sites or you will not receive rewards points and your code will be deactivated!
- All discount codes are deactivated during sales!Only one code can be used at a time. You cannot combine a discount codes and points in one order.If you are having other issues with your code, please Contact our support team with the Subject line: "Discount code not working"
- Email us at wholesale@sandcloud.com
- Please go to our Corporate Gifting contact section of the website for program information.
- Questions about our Ambassador program? Help is here! Contact our support team.
- All coupon codes are turned off during Sales, they will be reactivated after the sale ends.
- For the first few times, please hand wash shirts individually in cold water with detergent.After that, please wash the shirt in cold water with like colors.
- To locate our sizing chart click the link below: https://www.sandcloud.com/pages/size-guide
- CARE INSTRUCTIONS: We highly recommend washing your Sand Cloud towel before use:
- MACHINE WASH COLD
- DELICATE CYCLE
- DO NOT BLEACH
- DO NOT WASH WITH JEANS OR HEAVY WEIGHT GARMENTS.
- HANG AIR DRY FOR BEST RESULTS IN SHADE
- TUMBLE DRY IF NEEDED
- DO NOT IRON
- DO NOT DRY CLEAN
NOTE: Tie dye towels are subject to bleeding the first few washes, so please wash these separately from everything else to avoid staining.
